Misinformation causes fear. That is why people are looking for clarification from trusting voices.
“Fear can cause great things and bad things so we have to be vigilant.” Josh Hares, Chief Revenue Officer for Austin Better Business Bureau.
Josh shares about what posture we as leaders should take during difficult times as the Austin BBB seeks to educate business owners, assisting them to operate with clear communication for consumers.
“We have to be forward and outward focused.” As an extremely important resource to Austin businesses, the BBB is focused on being a source of accurate information. They are diligently working to help their members make timely and beneficial decisions, along with helping the public avoid price gouging and false information.
When people are in need it brings out the best and worst in others. Josh shares ways we can encourage people and keep us focused on the good things happening and support those encountering challenge.
Posted in ATX Leaders
